Help Centre

Frequently Asked Questions

Quick guides for voting through USSD, voting online and checking event results.

01
USSD Voting

How to vote using *920*173#

1

Dial *920*173# on your mobile phone.

2

Select Vote.

3

Enter the nominee code displayed on the nominee's voting flyer.

4

Enter the number of votes you want to cast.

5

Confirm the amount and vote details.

6

Approve the mobile money payment using your MTN, Telecel or AT mobile money PIN when prompted.

USSD Code *920*173#
02
Online Voting

How to vote on the web

2

Select the voting event you want to participate in.

3

Select the appropriate category.

4

Select the nominee you want to support.

5

Enter the required payment details and select the number of votes.

6

Continue to the secure payment page and follow the payment instructions.

7

Where an OTP is requested, enter the OTP sent to your phone and submit it.

8

Approve the mobile money payment using your MTN, Telecel or AT mobile money PIN.

03
Results

How to view event results

2

Select the relevant voting event.

3

Select the category you want to view.

4

Tap View Results on the event page.

Please note Results are only visible when the event organizer has enabled public results.
Need Help?

Still having trouble?

Contact VOTERA SERVICES if you need assistance with voting, tickets, nominations or event access.

Contact Us